Volunteer Project Catalog

West Suburban YMCA

Greeter and Membership Volunteer The WSY is looking for an energetic, personable individual who is willing to volunteer their time to the West Suburban YMCA, a non-profit organization, to learn more about the importance of customer service through professionalism, patience and a ‘people-first’ attitude. This position has a varied list of tasks that can change from shift to shift. Characteristics of the volunteer include: friendly attitude, clear communication, respectful, compassionate, welcoming and willingness to learn. Tasks include: -Greeting members with a smile and by name (name is on computer screen when card is scanned) as they enter building (“Have a great workout!”) -Goodbye to members as they are leaving the facility (“Have a great day!” or “See you tomorrow/soon!” ) -Learning the computer system by the turnstile to be able to look up members if they forget their ID cards -Making phone calls to members from call list to wish them a Happy Birthday (list and script will be provided) -Filing of paperwork into member’s folders -Making copies of forms behind front desk when needed -Walking members to destination point in the facility instead of giving directions (“come with me, I will walk you to the gym/pool/locker rooms, etc.) -Shadowing Member Services Representative to learn about the job behind the Front Desk -Occasional wiping down of desk surfaces, phones, turnstile, lobby chairs, etc. to adhere to our health and safety protocols -Other tasks/projects that could come up from week to week Starts Thursday, October 16th

Community

West Suburban YMCA

The West Suburban YMCA is hiring for a Marketing & Communications Intern to join our team! When you work for the Y, you join an inclusive, welcoming, and fun environment where you can do meaningful work and make an impact in the community. Internship Job Title: Marketing & Communications Intern   Supervisor: Marketing Director Start Date: January 2026 End Date: May 2026 Typical Schedule: 10 hours a week, Tuesdays and Wednesdays Total hours: Approximately 150 OUR CULTURE:  Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.  POSITION SUMMARY:  Marketing & Communications Intern will work within our Marketing & Communications department at the West Suburban YMCA, alongside our Asst. Director and Director of Marketing. During the internship, the Marketing & Communications Intern will gain exposure to the basic inner workings of the marketing and communications department for one of the leading non-profits, the YMCA. Your time spent learning how the Y markets and disseminates information will build skill sets and experience to further set you up for your future!  TASKS/PROJECTS: Assist with the daily operations of the Marketing and Communications department. The ideal candidate will be a highly motivated self-starter interested in the fields of marketing, advertising and media relations. Strong verbal and written communication skills and the ability to interact professionally with the media, the public and YMCA team members are required. Assist in publishing WSY events to online events calendars. Fulfill requests for marketing materials, brochures and images. Researching and sorting of photographs for the WSY image database. Assist with content and contests on social media, such as Instagram, Twitter and Facebook. Creative brainstorming and storyboarding for upcoming WSY programs. Opportunity to witness and assist in large scale campaigns, such as annual campaigns Assist with on and offsite media opportunities Drafting press releases and media advisories and helping to pitch them to the media. Assist with writing short copy for internal and external marketing materials. Get CPR and First Aid Certified. Other relevant tasks as assigned by supervisor. SKILLS ACQUIRED:  We hope to build valuable skillsets during your time at the West Suburban YMCA, which will help build your work experience and resume. These skills include, but are not limited to: Teamwork, critical thinking and problem-solving skills, adaptability, communication skills, time management (planning/prioritizing), software/systems education, project management and building your network. NECESSARY KNOWLEDGE AND ABILITIES:  Interns must be able to work in a team setting with patience, enthusiasm and respect for staff and members. Requires minimum of 2 years of completed undergraduate study. Interest in the fields of marketing, advertising, communications, and media relations. Self-motivated and detail-oriented; strong analytical, critical thinking, problem-solving abilities; ability to work independently as well as on a team. Strong interpersonal, organizational, communication (verbal and written), and relationship building skills. Demonstrated experience working in a fast-paced environment. Proficiency with MS Word, Excel, and PowerPoint required. Commitment to consistent, agreed upon schedule. Team player. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. WORK ENVIRONMENT & PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an intern encounters while performing the essential tasks listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This internship operates in a professional office environment and/or preschool/playground/gym/pool setting. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee is frequently required to stand, walk, talk or hear, sit, climb or balance, stoop, kneel, crouch, crawl and smell. Ability to continuously stand or walk for length of shift. Ability to bend, squat, run, climb stairs, and lift up to 25 lbs.

Community

West Suburban YMCA

Volunteer Title: Member Services Volunteer   Supervisor: Membership Director Start Date: Tuesday October 7th End Date: Tuesday July 28th Approximate Schedule: Every Tuesday 1-2 hours Total Hours: 50 hours POSITION SUMMARY:  The Member Service Volunteer will work within our Membership department at the West Suburban YMCA, alongside our Membership leadership staff. During the internship, Member Service Volunteer will gain exposure to the basic inner workings of the membership department. Your time spent learning how the Membership department operates will build skill sets and experience to further set you up for your future.  And most importantly- your time spent at the Y will directly contribute to strengthening the community we serve. By supporting the Membership team, you’ll help create a welcoming environment for all, making a meaningful and lasting impact on individuals and families who rely on the YMCA. Tasks and projects include: • Welcoming members to the facility. • Follow-up of customer experience. • Providing an impeccable service to members in order to retain them. • Answering questions, suggestions, remarks from members. • Giving tours. • Directing people by showing them the way to parts of the building they are headed to. • Making copies of monthly schedules. • You will be encouraged to provide feedback that could improve the overall customer experience. • Other relevant tasks as assigned by supervisor. SKILLS ACQUIRED:  We hope to build valuable skillsets during your time at the West Suburban YMCA, which will help build your work experience and resume. These skills include, but are not limited to: Teamwork, critical thinking and problem-solving skills, adaptability, communication skills, time management (planning/prioritizing), software/systems education, project management and building your network. OUR CULTURE:  Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.  NECESSARY KNOWLEDGE AND ABILITIES:  1. Ability to apply in practice the knowledge and skills acquired in the academic setting 2. High customer orientation and friendliness. 3. Fluent in English (written & spoken), second language would be a plus. 4. Commitment to consistent, agreed upon schedule. 5. Team player. 6. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. WORK ENVIRONMENT & PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an intern encounters while performing the essential tasks listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This internship operates in a professional office environment. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee is frequently required to stand, walk, talk or hear, sit, climb or balance, stoop, kneel, crouch, crawl and smell. 1. Ability to continuously stand or walk for length of shift. 2. Ability to bend, squat, run, climb stairs, and lift up to 25 lbs.

Community

West Suburban YMCA

OUR CULTURE:  Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.  OUTLINE OF VOLUNTEER’S RESPONSIBILITIES: Event volunteers assist on the event day for set-up, guest assistance and registration or clean up. Volunteers may also choose to be involved in event planning and attend prep meetings leading up to the event. SUPPORT PLAN: Event volunteers work under the direction of various members of the event committee, staff or other volunteers, who will provide task-specific training. TIME COMMITMENT: Event day volunteers will typically be asked to commit at least 3 hours. Participation on an event planning committee typically requires larger time commitments over several months (10-15 hrs). QUALIFICATIONS NEEDED: Depends on tasks.

Community

West Suburban YMCA

Volunteer coaches are the backbone of our youth sports leagues! Being a Coach involves some responsibilities of communication pre-season, during the season and at the end of the season. A one hour commitment, each week coaches are asked to lead a 30 minute skills lesson, and manage the team for a 30 minute YBA game that is officiated by Y staff. Practice ideas, plans and drills are provided. You can elect to be a Head Coach, Co-Coach with another volunteer, or Assistant Coach. INTERESTED IN BECOMING A COACH? All leagues run on Saturdays at either our Church Street or Wells Avenue location in Newton, MA. We always pair parent coaches with their children. YBA Winter Session runs from November 15th - February 7th (10-week season) with a commitment for 1 hour per week. Start Date: 11/15/2025 End Date: 2/7/2026 Hours per week: 1 Required steps prior to the start of the season include completing an application online through Volunteer Matters, completing a state CORI and national background checks, a 12-minute Child Abuse Prevention training and concussion training.

Children & YouthCommunity

West Suburban YMCA

At the Y, we recognize that successful youth development requires a holistic approach focused on achieving certain social-emotional, cognitive and physical milestones. Youth need positive adult and peer role models, and they need to feel physically and emotionally safe to thrive. We put caring people in children’s lives and nurture them along their journey to adulthood, so they can become active, thriving and contributing members of society. In order to ensure the safety of children in our care, our volunteers and youth aides are required to complete the following application and steps. Please hit apply below and follow instructions. Please review appropriate steps with Directors/Staff in WSY programming on your first day to ensure understanding of our child protection policies.

Children & Youth